OUR TERMS AND CONDITIONS

Purpose: These terms and conditions govern the use of services provided by [Travel Agency Name] ("we", "us", "our").
Acceptance: By booking services with us or using our website, you ("the client", "you", "your") agree to these terms and conditions.

Booking Process: To make a booking, you must provide accurate information as requested and make the necessary deposit or full payment.
Payment Methods: We accept payments via [list accepted payment methods, e.g., credit cards, bank transfers].
Payment Deadlines: Full payment is required [specify time frame] before the departure date unless otherwise stated.

Confirmation: Upon receipt of payment, you will receive a booking confirmation via [email/mail]. Please review the details immediately and inform us of any discrepancies.

Cancellation by Client:
- Notice Period: Cancellations must be made in writing to [contact method].
- Fees: Cancellation fees will apply as follows: [specify fee structure, e.g., 30% if cancelled 30 days before departure, 50% if cancelled 15-29 days before departure, etc.].
Cancellation by Agency:
- Reasons: We reserve the right to cancel bookings due to [specify reasons, e.g., insufficient numbers, operational issues].
- Refund: In case of cancellation by us, a full refund will be issued or an alternative booking offered.

Client-Initiated Changes: Requests to alter bookings must be made in writing and are subject to availability and additional charges.
Agency-Initiated Changes: We may make changes to your booking due to [specify reasons, e.g., changes in availability]. We will notify you as soon as possible.

Insurance Recommendation: We strongly recommend that you obtain travel insurance to cover potential risks, including cancellation, medical emergencies, and loss of personal belongings.
Client Responsibility: It is your responsibility to arrange and pay for travel insurance.

Agency Responsibility: We act as an intermediary between you and service providers (e.g., airlines, hotels). We are not liable for any acts or omissions of these third parties.
Client Responsibility: You are responsible for ensuring you have valid travel documents, including passports and visas, and for adhering to local laws and regulations.
Force Majeure: We are not liable for failure to provide services due to events beyond our control (e.g., natural disasters, political unrest).

Accommodation: We will make reasonable efforts to accommodate special requests (e.g., dietary needs, accessibility requirements), but these cannot be guaranteed.
Documentation: Ensure you provide all required documentation for your travel.

Data Collection: We collect personal information necessary for processing bookings and improving our services.
Data Protection: Your personal information will be handled in accordance with our Privacy Policy [link to Privacy Policy].

Complaints: Any complaints should be submitted in writing to [contact information] within [specify time frame] of the issue arising.
Legal Jurisdiction: Any disputes will be governed by the laws of [specify jurisdiction] and resolved in [specify courts].

Changes to Terms: We reserve the right to amend these terms and conditions at any time. Changes will be communicated through [specify method, e.g., website updates, email].

Agency Contact: For any questions or concerns, please contact us at [contact information].

Severability: If any provision of these terms is found to be invalid, the remaining provisions will remain in full force.
Entire Agreement: These terms constitute the entire agreement between you and us, superseding any prior agreements or understandings.